Training, Coaching & Mentoring Learning Organisation

JCL is well versed in the methods of transferring knowledge through Training, Coaching, Mentoring and helping companies towards a Learning Organisation which safe guards your own internal information as well as reducing risk of delays when staff are unavailable.

As a philosophy, when we provide any of our services we encourage you to understand and agree with what we are provided to you. This involves our support to you via coaching or mentoring program depending on the length, complexity and goals of the project

We are also available to review how your current data, knowledge and intellectual property is stored and protected, working with you on any improvements that could be made towards a learning organisation culture.

Coaching & Mentoring

Do you need support to improve and develop staff to achieve your business goals whether it is utilising your technical equipment or optimising internal processes for continual improvement and quality audits.

JCL can help you acquire this knowledge, through coaching for the short term task based goals or provide a longer term mentoring relationship to suit the transitions that are taking place within your business.

Training

With more than 20years experience with TETRA Digital Radio Systems and Professional Mobile Radio (PMR) sector, JCL staff have been able to deliver a series of training courses to customers worldwide.

The majority of modules are specifically related to TETRA technology and the user operational and maintenance aspects for both the Infrastructure and the Terminals, however there are also a number of modules that are relevant for any PMR and field installations.

Although the modules are based on standard JCL training packages, the final course schedule is specific to the customers needs which can be provided for large groups as lecture styles, in smaller workshop train the trainer coaching groups or on-the-job mentoring style with the training modules as supporting literature.

Current Modules are:-

     Introduction to TETRA

            TETRA over IP

            Design & Optimising a TETRA System

            Service Engineer Handbook

            Network Management Solution (SNMP)

            Mapping Terminal & TETRA Features

            System Operations (Using the System)

Artevea TETRA Infrastructure specific:-

            System Maintenance (Level 1 and Level 2)

            TETRA Dispatcher Solution (TDS)

            TETRA Digital Voice Recorder